Welcome to Kayasth Jivansathi, an online matrimonial matchmaking platform operated by Prabhu Chitragupt Seva Sansthan.
These Terms and Conditions govern access to and use of the Kayasth Jivansathi website, Android mobile application and associated matrimonial services.
Effective Date: 23 September 2026
Welcome to Kayasth Jivansathi, an online matrimonial matchmaking platform operated by [CONFIRM LEGAL ENTITY NAME], hereinafter referred to as "Kayasth Jivansathi," "we," "us" or "our."
These Terms and Conditions govern access to and use of the Kayasth Jivansathi website, Android mobile application and associated matrimonial services.
By registering an account or using our services, you agree to these Terms and Conditions and our Privacy Policy.
Users must expressly accept these Terms before creating or uploading matrimonial profiles.
If you do not agree to these Terms, you should not register for or use our services.
Kayasth Jivansathi is a matrimonial matchmaking platform designed to help eligible individuals find suitable marriage partners.
Our services may include:
Kayasth Jivansathi provides a platform for matrimonial introductions. We do not guarantee marriage, engagement, compatibility, acceptance of proposals or successful matrimonial relationships.
We are not a marriage registration authority and do not perform legal marriage registration through the platform.
Kayasth Jivansathi is intended exclusively for adults aged 18 years and above.
Users must also satisfy the applicable legal requirements for entering into marriage in their jurisdiction.
By registering, users confirm that they:
Registration or use by minors is strictly prohibited.
We may request identity or age-verification documents where necessary. Accounts that do not meet eligibility requirements may be restricted or terminated.
To access certain services, users must create a matrimonial account.
Users must provide accurate, complete and current information during registration and maintain the accuracy of their profiles.
Users are responsible for safeguarding their login credentials and for activities conducted through their accounts, except where responsibility lies with Kayasth Jivansathi under applicable law.
Users must not create fraudulent profiles, impersonate another person or register multiple accounts to mislead other members.
Where a parent, guardian or family member assists an adult in managing a matrimonial profile, the adult concerned must authorize the arrangement and the disclosure of their information.
We reserve the right to investigate suspicious accounts and take proportionate action, including requesting verification, restricting access or suspending accounts.
Members may submit information including their name, age, gender, marital status, education, occupation, income, family background, religion, caste, sect, sub-sect, Gotra, horoscope, photographs, location and matrimonial preferences.
Members must ensure that information is truthful and that they have the right or necessary permission to submit it.
Certain profile information may be visible to other members for matrimonial matching purposes. Access to contact information may depend on applicable membership permissions.
Users should avoid publishing sensitive personal information unnecessarily.
Verification documents provided privately for account verification are not intended to form part of publicly visible matrimonial profiles.
Our collection, use, sharing, retention and deletion of personal information are described in our Privacy Policy.
Kayasth Jivansathi may conduct manual or technical verification of accounts and information submitted by members.
We may request identity documents or supporting evidence where reasonably necessary for verification, fraud prevention or account security.
A verification indicator does not guarantee that every statement made by a member is true, that the member's circumstances will remain unchanged or that the member is suitable for marriage.
Members should conduct their own reasonable verification before entering into a matrimonial relationship.
We may restrict an account, remove a verification indicator or take other appropriate action if information appears to be false, misleading or inconsistent.
Members may create matrimonial profiles and submit photographs and other permitted profile information.
All users must comply with our community standards.
The following activities and content are prohibited:
Members must not use matrimonial introductions to obtain money, exploit other users or facilitate unlawful activities.
Kayasth Jivansathi may review reported material and remove content or restrict accounts where appropriate.
Kayasth Jivansathi provides a reporting mechanism for concerns involving matrimonial profiles and user-generated content.
Users may report suspected fake profiles, impersonation, harassment, inappropriate photographs, fraudulent activity or other violations using the available reporting feature.
Users may also submit complaints to help@kayasthjivansathi.com.
We may review reported accounts and content, request supporting information, remove inappropriate material, restrict account privileges or suspend or terminate accounts where appropriate.
We may prioritize urgent safety reports and cooperate with competent authorities where legally required.
Submitting a report does not automatically establish that another member has violated these Terms.
Users should not misuse the reporting system by knowingly submitting false or malicious complaints.
Kayasth Jivansathi maintains a strict prohibition on child sexual abuse and exploitation.
Our platform must not be used to create, upload, distribute, solicit, advertise or facilitate child sexual abuse material or any activity that sexually exploits or endangers children.
This prohibition applies to photographs, profile descriptions, external links, communications and all other content associated with the platform.
Members who encounter suspected child sexual abuse or exploitation should immediately report the matter through our reporting mechanism or contact our support team.
Upon receiving credible reports or otherwise obtaining actual knowledge of suspected child sexual abuse material, we will take appropriate action, including removing or disabling access to prohibited content, restricting relevant accounts and reporting to competent authorities where required by applicable law.
We cooperate with lawful investigations and comply with applicable child-safety and reporting obligations.
Designated Child Safety Contact: [INSERT NAME OR ROLE AND DIRECT CONTACT EMAIL]
Kayasth Jivansathi facilitates matrimonial introductions through available features such as profile searches, expressions of interest and permitted access to contact information.
Members may communicate outside our platform after mutually deciding to exchange or use contact information.
Members are responsible for exercising appropriate caution when communicating with or meeting other users.
Users should independently verify matrimonial information before making financial commitments or important personal decisions.
We strongly discourage transferring money to an unfamiliar member, sharing passwords or disclosing confidential financial information.
Kayasth Jivansathi does not guarantee the conduct, intentions or authenticity of another member.
Members may report threatening, fraudulent or otherwise inappropriate interactions to our support team.
Kayasth Jivansathi offers free and paid matrimonial membership services.
Free membership may provide access to profile creation, permitted profile searches and certain introductory features.
Paid membership may provide additional functionality, including enhanced profile visibility, increased contact allowances or access to permitted member information.
Specific membership features, pricing, validity, eligibility and usage limits will be displayed in the applicable membership plan before purchase.
Membership privileges are personal and non-transferable.
Users must not resell membership access, commercially exploit member information or share their accounts with unauthorized individuals.
We may introduce or discontinue membership plans. Changes to existing paid entitlements will be handled according to the purchase terms and applicable law.
Kayasth Jivansathi may impose daily, weekly, monthly or overall limits on matrimonial contact requests and expressions of interest.
Where applicable, the limits associated with each membership plan will be disclosed before purchase or use.
We may apply reasonable anti-spam, fraud-prevention and fair-use restrictions.
Users must not circumvent contact limits through duplicate accounts, automated tools or other unauthorized methods.
The applicable limits for an existing paid membership will remain governed by the terms communicated at purchase, subject to lawful changes and necessary safety measures.
Paid membership fees are generally payable in advance.
Before purchasing, users should review the applicable plan, price, taxes, duration and benefits.
Payments may be processed through authorized payment systems, subject to the payment options available on the website or Android application.
Purchases made through the Android application are subject to applicable Google Play payment requirements and any permitted alternative-billing arrangements.
Payment processors may apply their own transaction terms and privacy practices.
Membership activation is subject to successful payment confirmation.
In the event of a failed payment, duplicate transaction or incorrect charge, members should contact help@kayasthjivansathi.com with the relevant transaction details.
Membership fees are ordinarily non-refundable after activation, except as provided by applicable law, the specific membership offer or our published Refund and Cancellation Policy.
Users may request assistance with failed payments, duplicate charges, incorrect billing or material failures to provide purchased services.
Refund requests will be reviewed according to the circumstances, relevant transaction records and applicable consumer-protection requirements.
Cancellation of a membership does not necessarily entitle a member to reimbursement for services already provided.
Any applicable recurring billing, renewal and cancellation conditions must be disclosed before purchase.
Where a purchase is subject to Google Play's billing or refund procedures, the applicable platform processes may also apply.
For payment or refund assistance, contact help@kayasthjivansathi.com.
We may suspend, restrict or terminate accounts where we reasonably determine that a user has:
The action taken will depend on the nature and seriousness of the violation.
Where appropriate and lawful, we may notify the affected user and provide a means of contacting support.
A suspended or terminated account does not automatically qualify for a refund. Any refund entitlement will be assessed under applicable law and our published refund terms.
Members may request the deletion of their Kayasth Jivansathi accounts and associated personal information.
Account-deletion requests may be submitted through our support email at help@kayasthjivansathi.com.
Website Account-Deletion Page: [INSERT LIVE DELETION REQUEST URL]
In-App Deletion Path: [INSERT ACTUAL ACCOUNT-DELETION PATH]
We may take reasonable steps to verify account ownership before processing a deletion request.
Upon verification, we will process deletion of the account and associated personal information, subject to applicable legal obligations and any necessary retention for fraud prevention, security or dispute resolution.
Our Privacy Policy explains applicable data-retention periods and deletion exceptions.
Account deletion may result in the permanent loss of profile information, matrimonial contacts, membership access and associated services.
Our collection, processing, disclosure, security and retention of personal information are governed by our Privacy Policy.
Members should review the Privacy Policy before registering or uploading sensitive matrimonial information.
Certain profile information is intentionally displayed to other members according to the platform's visibility and membership settings.
We do not sell members' personal information to third-party marketers.
Information may be shared with authorized service providers or competent authorities where necessary and lawful, as explained in our Privacy Policy.
We will not republish members' photographs or matrimonial profiles in unrelated promotional media without an appropriate authorization or other valid legal basis.
The website, application, brand name, logos, original graphics, software, design and other proprietary materials associated with Kayasth Jivansathi are protected by applicable intellectual-property laws.
Users receive a limited, non-exclusive, non-transferable and revocable license to use the platform for lawful personal matrimonial purposes.
Users retain ownership of their original profile content, subject to any rights held by third parties.
By submitting content, users grant Kayasth Jivansathi a limited license to host, reproduce, display, format and otherwise process that content as reasonably necessary to operate the matrimonial service, subject to our Privacy Policy and applicable law.
Users must not copy, reproduce, scrape, commercially distribute or misuse our platform's content or other members' information without appropriate authorization.
Users must not:
We may take appropriate technical, contractual or legal action in response to such activities.
Kayasth Jivansathi facilitates matrimonial introductions but does not guarantee the authenticity, accuracy or current status of every statement appearing in a member's profile.
Any verification process we provide is limited to the information and checks actually performed.
Members should independently verify relevant personal, family, educational, employment and marital information before proceeding with a matrimonial alliance.
Members should exercise caution when meeting another user in person and when sharing contact, identity or financial information.
We do not guarantee that members will receive matrimonial proposals, find compatible partners or enter into marriage.
Nothing in these Terms excludes any legal duty or liability that cannot lawfully be excluded.
We aim to maintain a reliable website and Android application. However, availability may be affected by maintenance, security incidents, hosting failures, network interruptions or events outside our reasonable control.
We may temporarily suspend services for necessary maintenance, upgrades or security measures.
Where reasonably practicable, we will communicate material planned interruptions.
Members should contact support if a technical issue significantly affects an active paid membership.
Any applicable refund, service or compensation rights will be determined under the relevant purchase terms and applicable law.
The platform may use third-party services for hosting, payment processing and other necessary operational functions.
Our website may also contain links to external websites.
We are not responsible for the independent practices or content of third-party services that we do not operate, except where applicable law imposes responsibility on us.
Members should review the terms and privacy policies of external services before providing personal or financial information.
We may send communications necessary to provide our services, including registration confirmations, security alerts, account updates, matrimonial notifications and membership-related messages.
Promotional communications will be sent in accordance with applicable law and any required consent or user preferences.
Users may request to stop receiving optional promotional communications through available preference settings or by contacting our support team.
Essential transactional, account-security and legally required communications may continue while the relevant account or legal obligation remains active.
Users may submit complaints relating to matrimonial profiles, account management, suspected fraud, objectionable content, privacy or other platform-related concerns.
Complaints may be submitted through our reporting mechanism or by contacting help@kayasthjivansathi.com.
We will review complaints and respond within applicable legal timelines.
Where required by law, grievances will be acknowledged and resolved in accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, as amended, and other applicable provisions.
Grievance Officer: [INSERT FULL NAME]
Grievance Email: [INSERT OFFICIAL GRIEVANCE EMAIL]
Contact Address: [INSERT VERIFIED BUSINESS ADDRESS]
Users may pursue applicable statutory remedies and appeal mechanisms where available.
To the maximum extent permitted by applicable law, Kayasth Jivansathi is not responsible for losses arising solely from independent actions, misrepresentations or misconduct of other members over which we have no legal responsibility.
We do not guarantee the success of any matrimonial introduction or relationship.
Nothing in these Terms excludes or restricts liability for fraud, deliberate misconduct, statutory consumer rights or any other liability that cannot lawfully be excluded or limited.
Any limitation of liability will be interpreted in accordance with applicable law.
Users agree to be responsible for unlawful content they submit and for their own material violations of these Terms.
To the extent permitted by applicable law, a user may be required to indemnify Kayasth Jivansathi against third-party claims arising directly from the user's unlawful conduct, infringement of third-party rights or material breach of these Terms.
This provision does not exclude our responsibility for our own unlawful conduct or obligations that cannot lawfully be waived.
We may update these Terms periodically to reflect changes in our services, features, security requirements or applicable law.
The revised version will be published on our website with an updated effective date.
Where required by law, we will provide additional notice or obtain renewed acceptance before material changes become effective.
Changes to purchased membership entitlements will be handled according to the applicable purchase terms and legal requirements.
These Terms are governed by the applicable laws of India.
Subject to applicable consumer-protection laws, mandatory statutory remedies and other jurisdictional requirements, disputes arising from these Terms will be subject to the jurisdiction of the competent courts in Lucknow, Uttar Pradesh, India.
Nothing in this provision prevents a user from exercising legal rights or accessing a forum that has mandatory jurisdiction under applicable law.
If any provision of these Terms is held invalid or unenforceable by a competent authority, the remaining provisions will continue to apply to the extent permitted by law.
For questions about these Terms, membership services, account deletion, billing or complaints, contact:
Kayasth Jivansathi
Legal Operator: [CONFIRM LEGAL ENTITY NAME]
Website: https://kayasthjivansathi.com
Email: help@kayasthjivansathi.com
Business Address: [INSERT VERIFIED BUSINESS ADDRESS]
Last Updated: [INSERT PUBLICATION DATE]
These Terms and Conditions should be read together with the Kayasth Jivansathi Privacy Policy. The Privacy Policy explains how personal information is collected, used, shared, retained and deleted.