At Kayasth Jivansathi, operated by Prabhu Chitragupt Seva Sansthan, we are committed to protecting the privacy, security and personal information of our members.
This Privacy Policy explains how we collect, use, store, process, disclose and protect information when you access our website or Android mobile application. Our Android application uses WebView technology to provide access to our website and matrimonial services. By registering for or using our services, you acknowledge this Privacy Policy. Where consent is required for specific processing activities, we will request it separately.
Effective Date: 23 September 2026 | Last Updated: 23 September 2026
To provide our matrimonial matchmaking services, we collect information that users provide during registration, profile creation, membership purchases and use of our platform.
We may collect profile photographs and identification documents submitted for identity or profile verification. Verification documents are used for verification, account security and fraud prevention and are not displayed as public matrimonial profile information.
Members may voluntarily provide horoscope or Kundali information, birth details, family information and other details relevant to matrimonial compatibility. Certain information concerning religion and community may be sensitive. We use this information to provide matrimonial services and matching features as described in this policy.
When you purchase a membership, we may process information such as your selected plan, payment status, transaction reference, payment date, billing details and membership validity. Where a third-party payment processor is used, payment information is processed in accordance with that provider's applicable privacy and security practices.
We use technical information where necessary for security, troubleshooting, fraud prevention and maintaining our services.
We do not use personal information for unrelated purposes without an appropriate legal basis or consent where required.
Kayasth Jivansathi is a matrimonial platform. Certain information provided in member profiles is intended to be viewed by other members seeking matrimonial matches.
Depending on our platform's profile visibility settings and applicable membership permissions, other members may be able to view details such as your name, age, education, profession, location, matrimonial preferences and profile photographs.
Access to contact details is controlled according to the applicable account and membership permissions. Members should avoid uploading unnecessary sensitive information to fields visible to other users.
We do not sell, rent or trade members' personal information to third-party marketers.
Information may be disclosed to service providers that support our platform, such as hosting providers and payment processors, where necessary to deliver our services. Information may also be disclosed when required by applicable law, a lawful request from an authority, or to protect users against fraud or abuse.
The Kayasth Jivansathi Android application provides access to our matrimonial website through WebView technology. Information submitted through the mobile application is processed through our website and its associated infrastructure.
The application may access device features, such as photograph selection or camera access, when users choose to use those features and the relevant permissions are requested.
The application does not need to share a member's precise, real-time physical location with other members for ordinary matrimonial profile searches.
Users may control applicable application permissions through their Android device settings.
Our website uses cookies and similar technologies to maintain user sessions, remember login information where applicable, and support essential website functionality.
Cookies may also be used to retain search preferences and improve the user experience.
Users can manage or disable cookies through their browser settings. Disabling essential cookies may affect login functionality and other parts of our matrimonial services.
We may engage third-party service providers to support website hosting, database infrastructure, payment processing, communications and technical maintenance.
Such providers may process relevant personal information only to the extent necessary for their respective services, subject to applicable agreements and legal requirements.
Third-party services may operate under their own privacy policies. Where applicable, users should review those policies for further information.
We take reasonable technical, organizational and administrative measures to protect personal information against unauthorized access, misuse, alteration, disclosure and loss.
These measures are designed to protect account credentials, matrimonial profiles, verification information and transaction-related records.
Although we take precautions to protect personal information, no internet-based platform or electronic storage system can guarantee absolute security.
Members are responsible for maintaining the confidentiality of their login credentials and should contact us promptly if they suspect unauthorized access to their accounts.
Members may request deletion of their Kayasth Jivansathi accounts and associated personal information by contacting us at help@kayasthjivansathi.com from their registered email address.
We may take reasonable steps to verify account ownership before processing a deletion request.
Following a verified request, we will delete or anonymize personal information associated with the account, except for information that must be retained for legitimate security, fraud-prevention, regulatory or legal reasons.
We retain personal information only for as long as necessary to provide our matrimonial services, maintain accounts and fulfill applicable legal or legitimate operational requirements.
Profile information is generally retained while an account remains active. When an account is deleted, associated personal information, profile photographs and verification documents will be deleted or anonymized according to our established deletion procedures.
Certain information may be retained for longer when necessary to comply with applicable law, resolve disputes, prevent fraud or protect the safety and security of our services. When the relevant retention period expires, information will be deleted or anonymized according to our established procedures.
Subject to applicable law and our verification requirements, members may request to:
Members may contact help@kayasthjivansathi.com to submit privacy-related requests. Certain requests may be subject to applicable legal restrictions or legitimate retention requirements.
Members can create matrimonial profiles and upload photographs and other permitted profile information. Members are responsible for ensuring that the information they submit is accurate and that they have the right to upload or share it.
Kayasth Jivansathi provides a reporting mechanism through which users can report suspected fake profiles, inappropriate content or other concerns. Reported content and accounts may be reviewed under our applicable platform standards.
We prohibit fraudulent impersonation, harassment, exploitation and the use of our services for unlawful purposes.
Kayasth Jivansathi is intended for adults aged 18 years and above who are seeking matrimonial relationships. Individuals under 18 are not permitted to register for or use our matrimonial matchmaking services.
We prohibit child sexual abuse and exploitation, including any content or activity that facilitates child sexual exploitation.
Users may report suspected violations using the platform's reporting functionality or by emailing help@kayasthjivansathi.com. We handle child-safety concerns in accordance with our published safety standards and applicable legal obligations.
Kayasth Jivansathi may offer paid membership plans that provide additional matrimonial services or access to certain member information.
Membership-related information is used to activate subscriptions, maintain payment records, resolve transaction disputes and provide membership-related customer support.
Payment information processed through an external payment provider is also subject to that provider's applicable privacy practices. Users should consult the applicable membership terms, pricing information and refund or cancellation policy before purchasing any paid plan.
Our website or Android application may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites that we do not operate.
Users are encouraged to review the privacy policies of external websites before submitting personal information.
We may update this Privacy Policy periodically to reflect changes in our services, operational practices, technology or applicable legal requirements.
When we update the policy, we will revise the effective date displayed on this page.
Where required by law, we will provide additional notice or request consent for material changes. We encourage members to review this Privacy Policy periodically.
Kayasth Jivansathi
Operated by: Prabhu Chitragupt Seva Sansthan
Email: help@kayasthjivansathi.com
Phone: +91-6306220501
Address: In front of Gudamba Police Station, Kurse Road, Tedhi Bridge, Lucknow, Uttar Pradesh, India.
Website: www.kayasthjivansathi.com